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    Casino Sportsbook - Banking Questions

    Why am having trouble using my credit card?


    If you are having trouble making a deposit online using your credit card, simply call us at 800-891-7806. Many banks refuse to allow charges to online gaming entities due to the higher than average rate of fraud. As part of the worlds largest online gaming company, we have worked hard to achieve a AAA credit rating, and are able to process and approve over 95% of our credit card transactions. By calling us, we will be able to either work with your credit card company or process your card over the phone.

    Is it safe to use my credit card?


    Yes, your e-cash transactions are 100% safe with us. Our third party processing service, Electronic Financial Services (EFS) safely handles all of our credit card transactions. Your transactions are billed by a company called Web Players Ltd., and this is the name that will appear on your credit card bill.
    Web Players Ltd. is a company registered and regulated by Visa International to accept and process financial transactions on behalf of its clients in the gaming industry. Every credit card purchase you make is backed by the Web Players Safe Transaction Guarantee. We guarantee that every transaction you make with Web Players will be 100% safe.
    This means you pay nothing if unauthorized charges are made to your card as a result of using our services.