On line Casino - Game Fairness
How are the odds created for the casino games?
The odds for our casino are set according to the games
themselves. These game payouts are in 100% conformity
with the common rules of play in Las Vegas. The game
play is randomized for fairness by a random number generator
that resides on our server. For all card-based games,
the deck or decks of cards are shuffled prior to each
hand being dealt. As we are a ,
our payouts are audited by a third party to ensure they
are being created in a fair and random manner.
How do you prove your random number generator is unbiased?
As the worlds largest online gaming company, we are
audited by one of the top international accounting firms
in the world. As a public company, we must file and
publicly disclose all of our records annually. Since
1996, our payouts and odds have never been challenged
or proven unfair or biased in any court of law.
Can anyone benefit from a biased random number generator?
No. Nobody can benefit from a biased generator. If
there was bias, customers would have the ability to
see patterns and trends and use it to their advantage.
Our generator is absolutely random and thus fair for
both player and the house.
Can there be bugs in the software and what if I lose
money as a result of a bug?
While highly unlikely, it is possible. If you do come
across a problem, we have 24 hour phone and e-mail support.
If you have any concern about the rules, implementation,
or consistency of any games, please contact our Customer
Service. If the problem cannot be immediately solved,
the case will be investigated using the game logs of
the server and if something is found to be wrong, our
development team will assess the problem and fix it.
If you lose money as a result of a bug, an investigation
will commence and if our results show that there was
a problem, your money for the bet will be refunded immediately.
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